AT&T 2G Sunset Security System Risk

Important Notice

What is the AT&T 2G Sunset and is my system at risk?

AT&T inc. announced that the shutdown of its second-generation
or “2G,” wireless network will be complete by end of 2016. This
shutdown will not occur all at once . It will appear sporadically across
the country and on January 1, 2017 the 2G wireless will cease to exist.

Why is AT&T doing this?
Data use on wireless networks is increasing as more and more people
adopt smart phones. AT&T realizes that shutting down the 2G network
using that space for 3G and 4G networks will drastically increase
data capacity and speed on the newer networks.

Why does the “2G” Sunset affect alarm systems?
Most alarm systems today communicate via cellular networks like the 2G, 3G, and 4G networks. If your alarm
system was installed 2012 or before and is communicating with our central station through a cellular
communicator you will need to read the following information.

What is Happening?
AT&T has filed with the Federal Communication Commission (FCC) and received approval to shut down their 2G Cellular network by December 2016. This will affect your alarm communications with our central station.

How does this affect you?
Your alarm system uses a 2G Communicator to transmit alarm signals to our Central Station. In order to maintain the integrity of your alarm system transmissions, we must replace the 2G communicator with the latest 4G communicator. Just like your cell phone, it’s time for an upgrade.

How much time do I have?
AT&T has informed us that in some areas they have already shutdown their 2G networks to make room for the 4G network. Some network towers in our area will cease to transmit 2G service after March 2015.

How much is this going to cost me?
Prices vary slightly depending on which 2G model you have, but in no case will upgrade cost more than $275. It will not affect your Central Station Monitoring rate at all.

What’s the catch?
There is no catch. It’s a necessary technology upgrade that will keep your alarm system operating smoothly and more reliably than before. If you are already using Remote services like Total Connect then we’ll even include an upgrade chip that will improve the speed and performance when you remotely connect to your alarm system.

How long does it take?
About one hour to replace and reprogram the 4G communicator and test system.

Now What?
Call our office as soon as possible to schedule an appointment to make the change over.
P.S. AT&T has already shut down 2G networks in some areas around the country so don’t wait to call.